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The latest industry news, interviews, opinion, technologies, and resources.

It's all about Voice

So why has the industry accepted IMS so suddenly?

Well, it's primarily due to the fact that IMS has been adopted by the VoLTE initiative as the call session engine for voice in LTE networks.

While early LTE deployments are more about bandwidth and data connectivity, voice will continue to be a key service within the service provider domain. After all, people won't stop talking to each other. So, you need a robust architecture that will support millions of concurrent voice and multi media sessions. With consistent quality, all the time. But, of course, that leaves a big question unanswered: it may be voice that has finally cemented the position of IMS within the industry (although the lack of credible alternatives has something to do with it as well), but can voice continue to be a revenue generator for carriers?

Since voice revenues continue to decline, that's a very big question.

Guy Redmill

Written by

Guy Redmill

Published on

5 July 2011
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IMS has broken out of the lab

Or so said Larry Baziw from Roger’s Communications at the IMS World Congress in Barcelona a couple of months ago. And, it seemed from the general air of positivity at the conference that this view was shared by most of the delegates. While many previous conferences had addressed issues such as “why IMS?” or “what’s the business case?” the consensus in 2011 is that IMS is really a done deal.

Guy Redmill
15 Jun 2011
Guy Redmill
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Little Fluffy Clouds Part 3

Rapidly Approaching Clouds - Conclusions from the Managed Service Forum

In the latest of our series of articles on cloud services, we want to consider findings from the recent - and excellent - Managed Services Forum event, which took place in Lisbon in March. Once again, Hansecom delivered a comprehensive, intensive and extremely rewarding conference agenda, with a range of outstanding speakers from the EMEA region.

Guy Redmill
31 May 2011
Guy Redmill
Blog

How to improve the success of your email marketing

Make it CRITICAL

We love our acronyms here and there's one in particular that we use regularly when helping our customers launch successful email marketing campaigns.

Like most of our good ideas, we owe this to someone else. In this instance credit goes to our regular marketing guru Dave Chaffey who developed this little checklist in Total Email Marketing to improve the response of email campaigns.

Guy Redmill
18 May 2011
Guy Redmill
Blog

Meet with us at Telemanagement World 2011

Once again, RCL will be attending TMW. We are meeting and receiving briefings from a number of companies, but if you are planning to be there, there will be plenty of time to meet. If you want to connect to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it., let us know.

With the change of venue to Dublin, there is an exciting programme this year and we are looking forward to sharing our experiences after the event. So, if you are not attending, watch this space for our views. Otherwise, see you in Dublin!

Guy Redmill
17 May 2011
Guy Redmill
Blog

Customer Experience Management: the onward evolution of policy

While policy management continues to capture the headlines, there are parallel initiatives that will lead to a greater realisation of network policies and deliver something of substantive value to customers. Policy can seem an abstract term and, as we noted in a previous article, has still to evolve to realise the dynamic vision that is being promoted by industry evangelists and commentators.

Guy Redmill
16 May 2011
Guy Redmill
Blog

Unresolved issues for end to end policy

Is policy control coming of age?

With all the brouhaha surrounding the emerging policy market, it’s tempting to think that this is finally maturing. Recent analysis points to strong and confidant growth in sales of equipment required for implementing and enforcing policy control. Of course, this is indeed positive, but we think there’s a long way to go before policy really fulfils its potential and it’s probably premature to make clear judgements.

Guy Redmill
11 May 2011
Guy Redmill
Blog

IP / Mobile Centrex Potential

According to a promotion by a UK-based provider, IP Centrex accounts for about 5% of the UK PBX market. Estimates from a variety of sources put the total number of seats at around 600,000 users, which puts the total market somewhere around 12 million. We think that's an underestimate, particularly when the entire SME market is taken into account: UK figures from BER suggest a total of 13.6 million workers in SMEs, with over 25 million employed in the economy as a whole. Clearly, IP and Mobile Centrex have a long way to go to attain significant penetration, but on the other hand, there's enormous potential to do so.

Guy Redmill
14 Mar 2011
Guy Redmill
Blog

MWC: Visibility is Growing

There were, of course, many interesting themes to emerge from MWC this year and plenty of others have commented on news about handsets, pads and operating systems. For us, the most interesting phenomenon was the rise of policy control. This really has been meteoric: from being something very much an arcane area, it has definitely become mainstream, as we suggested some time ago.

Guy Redmill
14 Mar 2011
Guy Redmill
Blog

RCS: Signs of Life

Despite early promise, RCS has come in for a bit of a pummelling from a variety of commentators. Due to the delays in actually getting services off the ground, this may have been fair enough. But recent announcements suggest this may be about to change.

Guy Redmill
14 Mar 2011
Guy Redmill
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The latest industry news, interviews, technologies, and resources
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